HTC 早前決定不為 Desire HD 提供 Android 4.0 Ice Cream Sandwich 升級，當時只是說 “現在使用的版本 (Gingerbread) 可為用家帶來最佳體驗”。
HTC 於 27日再在官方 Blog 交代更詳盡的資料。HTC 表示，Desire HD 的原有儲存空間分佈限制，若要升級至 Android 4.0，就需要將裝置的系統儲存空間和用戶儲存空間重新間隔。這做法會對一般用家帶來極大影響。
HTC 指出，就算將整個升級縮減大小，亦會對用家現有的功能帶來影響，另外亦有一些技術上限制會影響用家體驗。
HTC 明瞭這個不升級決定會讓用家失望，HTC 最後表示歉意。
We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.
For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.
We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.
資料來源: HTC Blog