Sony Mobile 發聲明回應 新的防水指引

Sony Xperia Device 防水

Sony Mobile 早前修改了網頁有關手機裝置的防水使用指引,並提示用家不要在水中使用手機,例如拍照。這個修改引來很大迴響,因為過往 Sony Mobile 有不少宣傳品都顯示在水中使用手機呢。

Sony Mobile 就發了一個聲明,指這個改動旨在闡釋在日常使用中最好的方法去保護手機裝置。(illustrate the best ways to protect devices in day-to-day usage)。

聲明指出,防水防塵的手機裝置都經由獨立機構依據 Ingress Protection (IP) 進行測試。Sony Mobile 對於 Xperia 裝置的質素滿有信心,它們都符合不同的技術標準。

而最近關於修改防水使用指引,旨在表達在日常使用中最好的方法去保護手機裝置。Sony Mobile 希望可以清楚表達 Ingress Protection 的準則,使用家理解並可保護他們的裝置。Sony Mobile 亦因此更新有關的宣傳品。而保養方面,Sony Mobile 表示產品的保養條款依舊不變。

下面是英文原文,其實都是很大路的說法,沒有特別。

Sony Mobile is committed to providing the highest standards of product quality and customer service. Xperia models that feature levels of dust and water-resistance are validated independently and based on Ingress Protection (IP) standards agreed and used across the industry. We have every confidence in the qualities of Xperia devices, which are built to exacting technical standards and are designed to perform to high standards in normal usage.

The recent changes to guidance we provide to our customers are designed to more clearly illustrate the best ways to protect devices in day-to-day usage. We communicate necessary precautions, and the specific parameters of ingress protection ratings, to help customers to protect their smartphones and tablets in line with the applicable warranty we provide.

We have also recently updated our marketing visuals to better advocate sensible usage of our devices. The warranty terms provided for our products remain the same and any customer concerns will continue to be considered on a case by case basis in line with these terms.

Source: Xperia Blog