HTC 早前决定不为 Desire HD 提供 Android 4.0 Ice Cream Sandwich 升级，当时只是说 “现在使用的版本 (Gingerbread) 可为用家带来最佳体验”。
HTC 于 27日再在官方 Blog 交代更详尽的资料。HTC 表示，Desire HD 的原有储存空间分布限制，若要升级至 Android 4.0，就需要将装置的系统储存空间和用户储存空间重新间隔。这做法会对一般用家带来极大影响。
HTC 指出，就算将整个升级缩减大小，亦会对用家现有的功能带来影响，另外亦有一些技术上限制会影响用家体验。
HTC 明了这个不升级决定会让用家失望，HTC 最后表示歉意。
We’ve heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.
For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.
We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry.
资料来源: HTC Blog