Sony Mobile 发声明回应 新的防水指引

Sony Xperia Device 防水

Sony Mobile 早前修改了网页有关手机装置的防水使用指引,并提示用家不要在水中使用手机,例如拍照。这个修改引来很大回响,因为过往 Sony Mobile 有不少宣传品都显示在水中使用手机呢。

Sony Mobile 就发了一个声明,指这个改动旨在阐释在日常使用中最好的方法去保护手机装置。(illustrate the best ways to protect devices in day-to-day usage)。

声明指出,防水防尘的手机装置都经由独立机构依据 Ingress Protection (IP) 进行测试。Sony Mobile 对于 Xperia 装置的质素满有信心,它们都符合不同的技术标准。

而最近关于修改防水使用指引,旨在表达在日常使用中最好的方法去保护手机装置。Sony Mobile 希望可以清楚表达 Ingress Protection 的准则,使用家理解并可保护他们的装置。Sony Mobile 亦因此更新有关的宣传品。而保养方面,Sony Mobile 表示产品的保养条款依旧不变。

下面是英文原文,其实都是很大路的说法,没有特别。

Sony Mobile is committed to providing the highest standards of product quality and customer service. Xperia models that feature levels of dust and water-resistance are validated independently and based on Ingress Protection (IP) standards agreed and used across the industry. We have every confidence in the qualities of Xperia devices, which are built to exacting technical standards and are designed to perform to high standards in normal usage.

The recent changes to guidance we provide to our customers are designed to more clearly illustrate the best ways to protect devices in day-to-day usage. We communicate necessary precautions, and the specific parameters of ingress protection ratings, to help customers to protect their smartphones and tablets in line with the applicable warranty we provide.

We have also recently updated our marketing visuals to better advocate sensible usage of our devices. The warranty terms provided for our products remain the same and any customer concerns will continue to be considered on a case by case basis in line with these terms.

Source: Xperia Blog

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